FAQ

Most of our products do not include guarantees. However, if a product is covered under warranty, the details will be mentioned on its product page.

If a product includes a manual or specific care instructions, you’ll find them either in the product packaging or as a downloadable PDF on the product page.

Yes! If you need any additional documents or clarification, just email us at help@nilikart.com with your order number and product details.

Please reach out to us within 48 hours of receiving the item. Share your order ID and a clear photo of the issue, and we’ll assist you with a quick resolution.

Please refer to our Returns & Refund Policy page for full details. Generally, returns are accepted within 7 days for eligible products.